--- title: ChatBot slug: chatbot description: How to integrate ChatBot with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_chatbot.png docTags: createdAt: 2026-01-20T11:19:18.759Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/chatbot.png" alt="ChatBot logo" caption size="50" width="512" height="512"} | ChatBot is a platform for building and deploying AI-powered chatbots for websites, messaging apps, and customer support. Integrating ChatBot with Make.com enables users to automate customer interactions, manage leads, and trigger workflows based on chatbot conversations. | | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official ChatBot documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact [ChatBot](https://www.chatbot.com/help/) directly. ::: # Requirements To use the ChatBot app in Make, you must have an active account and a developer access token, [create your account on ChatBot](https://www.chatbot.com/). For subscription, refer to the [ChatBot pricing page](https://www.chatbot.com/). # Connect ChatBot and Make To get started, you must first create a connection between ChatBot and Make, allowing the two services to communicate. ::::WorkflowBlock :::WorkflowBlockItem **Obtain your Basic in your ChatBot account** ::: :::WorkflowBlockItem **Create the connection in Make.** ::: :::: ## Obtain your Basic in your ChatBot account Before you create the connection in Make, you should first obtain your **Basic** in your ChatBot account. To obtain your **Basic **: ::::WorkflowBlock :::WorkflowBlockItem Navigate to the** developer settings panel**. ::: :::WorkflowBlockItem Copy the** API token** displayed on screen. ![](https://make-cxp-documentation.ams3.cdn.digitaloceanspaces.com/apps-center-screenshots/chatbot_Basic) ::: :::: You will use this value while creating a connection in Make. Because the UI might have changed, the steps you see on your screen might be different, [check the vendor documentation for updates.](https://www.chatbot.com/docs/) ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the ChatBot module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *In the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your ChatBot account or follow the on-screen instructions to create the connection. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # ChatBot modules After connecting to the ChatBot app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Ban / Unban a User Updates the ban status (banned or unbanned) of a specific user identified by their user ID. ::: :::ExpandableHeading ### Create a Story Creates a new story in your selected application or platform. ::: :::ExpandableHeading ### Create a User Creates a new user account in the specified system. ::: :::ExpandableHeading ### Delete a Story Deletes a specific story from your account using its unique ID. ::: :::ExpandableHeading ### Get a Story Retrieves comprehensive information about a specific story using its unique ID. ::: :::ExpandableHeading ### Get a User Retrieves detailed information about a specific user based on their unique ID. ::: :::ExpandableHeading ### List Stories Retrieves a complete list of all available stories from your account. ::: :::ExpandableHeading ### Make an API Call Executes a custom API request to interact with the selected service. ::: :::ExpandableHeading ### Search Users Searches for specific users based on given criteria or retrieves a complete list of all users. ::: :::ExpandableHeading ### Update a Story Updates the details of a specific story identified by its unique ID. ::: :::ExpandableHeading ### Update a User Updates the details of a specific user identified by their unique ID. ::: :::ExpandableHeading ### Watch New Message Triggers when a user sends a designated message within a chat conversation. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # ChatBot resources You can have access to more resources related to this app on the following links - [ChatBot topics on Make community](https://community.make.com/search?q=ChatBot) - [ChatBot website](https://www.chatbot.com/) - [ChatBot API documentation](https://www.chatbot.com/docs/) - [ChatBot page on make](https://www.make.com/en/integrations/chatbot) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::