Communication
Chat ON Desk
5 min
chat on desk is a whatsapp marketing tool used to automate notifications, marketing flows, and support chats with the chat on desk app in {{product name}} you can send whatsapp notifications from your chat on desk account requirements to use the chat on desk app in {{product name}} , you must have a paid chat on desk account additionally, you must have the admin access for subscription information, refer to the chat on desk pricing page pre approved whatsapp template is required in chat on desk account please ensure that the template variables match the payload and variable type create the connection in {{product name}} to get started, you must first create a connection between chat on desk and {{product name}} , allowing the two services to communicate to create the connection, you need to log in to your {{product name}} account, add an chat on desk module to your {{scenario singular lowercase}} , and click create a connection optional in the connection name field, enter a name for the connection click save if prompted, authenticate your account and confirm access you've successfully created the connection and can now use the chat on desk app in your {{scenario plural lowercase}} if you want to make changes to your connection in the future, follow the steps here https //help make com/connect an application#tn2pj chat on desk modules after connecting to the chat on desk app, you can use the following types of modules to build your {{scenario plural lowercase}} actions make an api call send a notification templates you can look for chat on desk templates in make's template gallery , where you'll find thousands of pre created {{scenario plural lowercase}} chat on desk resources chat on desk api documentation chat on desk help center relevant articles