Communication
Chat ON Desk
5 min
chat on desk is a whatsapp marketing tool used to automate notifications, marketing flows, and support chats with the chat on desk app in {{product name}} you can send whatsapp notifications from your chat on desk account requirements to use the chat on desk app in {{product name}} , you must have a paid https //www chatondesk com/ additionally, you must have the admin access for subscription information, refer to the https //www chatondesk com/pricing/ pre approved whatsapp template is required in chat on desk account please ensure that the template variables match the payload and variable type create the connection in {{product name}} to get started, you must first create a connection between chat on desk and {{product name}} , allowing the two services to communicate to create the connection, you need to log in to your {{product name}} account, add an chat on desk module to your {{scenario singular lowercase}} , and click create a connection optional in the connection name field, enter a name for the connection click save if prompted, authenticate your account and confirm access you've successfully created the connection and can now use the chat on desk app in your {{scenario plural lowercase}} if you want to make changes to your connection in the future, follow the steps https //help make com/connect an application#tn2pj chat on desk modules after connecting to the chat on desk app, you can use the following types of modules to build your {{scenario plural lowercase}} actions make an api call send a notification templates you can look for chat on desk templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} chat on desk resources https //app chatondesk com/api/doc/ https //www chatondesk com/search/ https //www chatondesk com/make integromat whatsapp integration in india/