--- title: Channex slug: channex description: How to integrate Channex with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_channex.png createdAt: 2025-12-11T04:06:09.220Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/channex.png" alt="Channex logo" caption size="50" width="512" height="512"} | Channex is a channel manager for hotels, enabling synchronization of rates, availability, and reservations across multiple booking platforms. Integrating Channex with Make.com allows automated updates of hotel inventory and booking data between property management systems and online travel agencies. | | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | :::hint{type="warning"} This is AI-generated content based on official Channex documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact [Channex](https://docs.channex.io/) directly. ::: # Requirements To use the Channex app in Make, you must have an active account and an API key, [create your account on Channex](channex.io). For subscription, refer to the [Channex pricing page](channex.io). # Connect Channex and Make To get started, you must first create a connection between Channex and Make, allowing the two services to communicate. ::::WorkflowBlock :::WorkflowBlockItem **Obtain your API Key in your Channex account** ::: :::WorkflowBlockItem **Create the connection in Make.** ::: :::: ## Obtain your API Key in your Channex account Before you create the connection in Make, you should first obtain your **API Key** in your Channex account. To obtain your **API Key **: ::::WorkflowBlock :::WorkflowBlockItem Navigate to your** user profile**. ::: :::WorkflowBlockItem Click the** API Key**s section. ::: :::WorkflowBlockItem Click** Create** new** API Key**. ::: :::WorkflowBlockItem Enter the API key name. ::: :::WorkflowBlockItem Select whether to allow access to all properties or select specific properties. ::: :::WorkflowBlockItem Click** Create** to generate the API key. ::: :::WorkflowBlockItem Copy the API key displayed in the modal. ::: :::: You will use this value while creating a connection in Make. Because the UI might have changed, the steps you see on your screen might be different, [check the vendor documentation for updates.](https://docs.channex.io/application-documentation/api-key-access) ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the Channex module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *In the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your Channex account or follow the on-screen instructions to create the connection. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # Channex modules After connecting to the Channex app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Make an API Call Executes a custom API request to the connected service using your authorized credentials. ::: :::ExpandableHeading ### Mark as a No Show Updates the status of a reservation to "no-show" for Booking.com and Expedia bookings, starting from midnight (property's local time) on the scheduled check-in date and up to 48 hours afterward, as long as the reservation can be modified and is not overbooked. ::: :::ExpandableHeading ### Reply to a Guest Review Sends a response to a guest's review within the system. ::: :::ExpandableHeading ### Reply to a Message Sends a reply to a specific message within the system. ::: :::ExpandableHeading ### Respond to a Review Posts a response to a specific review within the system. ::: :::ExpandableHeading ### Watch ARI Changes Triggers when changes occur to an ARI (Atlassian Resource Identifier) within your account. ::: :::ExpandableHeading ### Watch Accepted Reservation Triggers when a reservation request is approved and confirmed. ::: :::ExpandableHeading ### Watch Airbnb Inquiry Triggers when a new inquiry is submitted on your Airbnb account. ::: :::ExpandableHeading ### Watch Alteration Request Triggers when a new alteration request is submitted on Airbnb. ::: :::ExpandableHeading ### Watch Booking Triggers whenever a booking is newly created, updated, or cancelled. ::: :::ExpandableHeading ### Watch Booking Unmapped Rate Triggers whenever a new booking is made or an existing booking is updated that uses a rate not currently mapped in your system. ::: :::ExpandableHeading ### Watch Booking Unmapped Room Triggers whenever a new booking is made or an existing booking is updated for a room that has not yet been mapped. ::: :::ExpandableHeading ### Watch Cancelled Booking Triggers when a previously scheduled booking is cancelled in your system. ::: :::ExpandableHeading ### Watch Declined Reservation Triggers when a reservation request is rejected by the system or host. ::: :::ExpandableHeading ### Watch Disconnect Channel Triggers when the system automatically disconnects a communication channel. ::: :::ExpandableHeading ### Watch Disconnect Listing Triggers when a listing is removed or unlinked from your account. ::: :::ExpandableHeading ### Watch Modified Booking Triggers when any details of an existing booking are updated or changed. ::: :::ExpandableHeading ### Watch New Booking Triggers when a new booking is added to your system. ::: :::ExpandableHeading ### Watch New Channel Triggers when a new channel is added to your account or workspace. ::: :::ExpandableHeading ### Watch New Message Triggers when a new message is posted in the selected channel or conversation. ::: :::ExpandableHeading ### Watch New Review Triggers when a new review is submitted for a property. ::: :::ExpandableHeading ### Watch Non Acked Booking Triggers when a booking has not been acknowledged. ::: :::ExpandableHeading ### Watch Published Review Triggers when a new review for a property is published on the platform. ::: :::ExpandableHeading ### Watch Rate Error Triggers when an error occurs related to rate calculations or rate processing. ::: :::ExpandableHeading ### Watch Reservation Request Triggers when a new reservation request is submitted on Airbnb. ::: :::ExpandableHeading ### Watch Sync Error Triggers when a synchronization error occurs between connected systems or applications. ::: :::ExpandableHeading ### Watch Updated Channel Triggers when any changes are made to an existing channel's settings or details. ::: :::ExpandableHeading ### Watch Updated Review Triggers when changes are made to an existing property review. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # Channex resources You can have access to more resources related to this app on the following links - [Channex topics on Make community](https://community.make.com/search?q=Channex) - [Channex website](channex.io) - [Channex API documentation](https://docs.channex.io/) - [Channex page on make](https://www.make.com/en/integrations/channex) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::