Communication
CallRail
12 min
callrail provides call tracking, analytics, and conversation intelligence tools to help businesses monitor and optimize phone leads integrating callrail with make com allows users to automate lead capture, call tracking, and reporting workflows directly from their callrail account this is ai generated content based on official callrail documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //www callrail com/ directly requirements to use the callrail app in make, you must have an active callrail account and an api key, https //www callrail com/ for subscription, refer to the https //www callrail com/ connect callrail and {{product name}} to get started, you must first create a connection between callrail and {{product name}} , allowing the two services to communicate obtain your api key in your callrail account create the connection in make obtain your api key in your callrail account before you create the connection in {{product name}} , you should first obtain your api key in your callrail account to obtain your api key navigate to the integrations icon on the left navigation bar click api keys from the integrations library or select data access on the left click create new api v3 key to generate a new api key copy the api key displayed on screen within 15 minutes navigate to the callrail dashboard in your web browser copy the nine digit number that appears after a slash and the lowercase letter a in the url this is the account id you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //support callrail com/hc/en us/articles/5711821845389 callrail s api create the connection in {{product name}} https //www make com/en/register , add the callrail module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your callrail account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page callrail modules after connecting to the callrail app, you can choose from a list of available modules to build your {{scenario plural lowercase}} make an api call executes a custom api request to the connected service using your authorized credentials watch calls triggers when a new inbound phone call is received or when the status of a completed call is updated watch companies triggers when a new company record is added to your system watch modified call triggers when there are updates or changes to a call's details after the call has ended watch pre call triggers when callrail receives an incoming phone call to one of your tracked phone numbers watch sms received triggers when your account receives a new sms message watch sms sent triggers when an outgoing sms message is successfully sent from your account watch trackers triggers when a new tracker record is added to your account watch users triggers when a new user account is added to your system templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} callrail resources you can have access to more resources related to this app on the following links https //community make com/search?q=callrail https //www callrail com/ https //apidocs callrail com/ https //www make com/en/integrations/callrail