--- title: CallBell by Codex Solutions slug: callbell-vl7uku description: How to integrate CallBell with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_callbell-community.png docTags: createdAt: 2025-11-15T23:03:45.284Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/callbell-community.png" alt caption size="50" width="512" height="512"}

:inlineImage[]{src="https://api.archbee.com/api/optimize/oAyFj2GHlBeBVWF5OAir2/JoAJhvSlBlBIvHteHmo_y-20251023-115411.jpeg" alt caption size="46" width="400" height="128"} | Callbell is a multi-channel customer support and CRM platform that centralizes messaging from WhatsApp, Messenger, Instagram, and Telegram, offering chat, automation, and analytics features. Integrating with Make.com enables automated workflows and streamlined communication across popular messaging channels. | | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official CallBell documentation. The content may still contain errors—please verify important information. If you have questions, contact [CallBell](https://www.callbell.eu/en/) directly. ::: # How to get support on CallBell CallBell is a community-developed application and is subjected to the developer's terms and conditions, which may include applicable fees. Make does not maintain or support this integration. For assistance, please https\://f.make.com/r/reachout?app\_name=CallBell\&app\_slug=callbell-community\&app\_unique\_id=callbell-vl7uku. # Requirements To use the CallBell app in Make, you must have an active Callbell account with a configured WhatsApp Business channel and an API Key, [create your account on CallBell.](https://www.callbell.eu/en/) # App installation :::hint{type="info"} To install this app, you need Admin, Owner, or App Developer permissions. [Learn more about organization roles.](docId:-FOYcASPYP9uYKGm7LQPB) ::: ::::WorkflowBlock :::WorkflowBlockItem Go to the [Make integration page](https://www.make.com/en/integrations/callbell-community/). ::: :::WorkflowBlockItem Click the **Install** button. ::: :::WorkflowBlockItem **Follow** the on-screen instructions to complete the setup. ::: :::: # Connect CallBell and Make To get started, you must first create a connection between CallBell and Make, allowing the two services to communicate. You can connect using the following method: API Key. ## API Key Instructions You need to generate an API Key from your account settings. ::::WorkflowBlock :::WorkflowBlockItem Log in to your Callbell account. ::: :::WorkflowBlockItem Navigate to the API keys page in the settings section. ::: :::WorkflowBlockItem Click on the Create API Key button. ::: :::WorkflowBlockItem Copy the generated API Key when it is displayed and store it safely, as it will only be shown once. ::: :::: :::hint{type="info"} Some community developers require an additional specific **API Key**. Retrieve the required **API key **from the community developer's dashboard, generally found under **Settings/API. **For more info, please https\://f.make.com/r/reachout?app\_name=CallBell\&app\_slug=callbell-community\&app\_unique\_id=callbell-vl7uku. ::: ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the CallBell module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *in the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your CallBell or follow the on-screen instructions to create the connection. You must also enter any required third-party API keys obtained earlier. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # CallBell modules After connecting to the CallBell app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Create a Contact Adds a new contact to your chosen platform, allowing you to store and manage their information easily. ::: :::ExpandableHeading ### Create a Message This module allows you to create and send a new message within the selected platform, making it easy to communicate updates or information to your chosen recipients. ::: :::ExpandableHeading ### Delete a Contact Permanently remove a specific contact from your account using its unique ID. ::: :::ExpandableHeading ### Get a Channel Retrieve detailed information about a specific channel by providing its unique ID. ::: :::ExpandableHeading ### Get a Contact Fetches detailed information about a specific contact using its unique ID. ::: :::ExpandableHeading ### Get a Team Retrieve detailed information about a particular team by providing its unique ID. ::: :::ExpandableHeading ### Get a Template Fetches detailed information about a specific template using its unique ID. ::: :::ExpandableHeading ### List all Team Retrieve a list of all the teams associated with your account. This module allows you to view and manage every team that is part of your organization. ::: :::ExpandableHeading ### List all Templates Fetches and displays a list of available templates that you can use or customize for your projects. ::: :::ExpandableHeading ### Make an API Call Allows you to make a custom API request to the service using your authorized account, enabling you to access features or endpoints not covered by the standard modules. ::: :::ExpandableHeading ### Search Members of a Team Retrieve a list of all members who are part of the specified team. ::: :::ExpandableHeading ### Search a Channel Retrieve a complete list of all channels associated with your account. ::: :::ExpandableHeading ### Search a Contacts Retrieve a list of all contacts associated with a specific account. ::: :::ExpandableHeading ### Send a Template Message This module allows you to send a pre-approved template message to your recipients, making it easy to deliver consistent and compliant communications. ::: :::ExpandableHeading ### Update a Channel Updates the details of an existing channel, allowing you to modify its name, description, or other channel settings. ::: :::ExpandableHeading ### Update a Contact Updates the details of an existing contact, allowing you to modify information such as name, email, phone number, or other contact fields. ::: :::ExpandableHeading ### Update a Team Modifies the details of an existing team, allowing you to update information such as the team’s name, members, or other settings. ::: :::ExpandableHeading ### Update a Template Updates the details of a specific template using its unique ID, allowing you to modify the template’s content or settings as needed. ::: :::ExpandableHeading ### Watch Events The "Watch Events" module actively monitors your selected app for new events as they occur, automatically triggering your scenario whenever a new event is detected. This helps you stay up-to-date and respond instantly to changes or activities within your app. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # CallBell resources You can have access to more resources related to this app on the following links : - [CallBell website](https://www.callbell.eu/en/) - [CallBell documentation](https://callbellsupport.zendesk.com/hc/en-us) - [CallBell API documentation](https://docs.callbell.eu/) - [CallBell page on make](https://www.make.com/en/integrations/callbell-community) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::