Customer Support
CallBell
19 min
callbell is a multi agent messaging platform that centralizes whatsapp, facebook messenger, instagram direct, and telegram, enabling teams to manage sales and support from one inbox integrating with make com would streamline workflow automation and multi channel customer communication for businesses this is ai generated content based on official callbell documentation the content may still contain errors—please verify important information if you have questions, contact callbell support directly how to get support on callbell callbell is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=callbell\&app slug=callbell community\&app unique id=callbell vl7uku requirements to use the callbell app in make, you must have an active callbell account and an api key, create your account on callbell app installation to install this app, you need admin, owner, or app developer permissions organizations start by installing the app from the make integration page click the install button and follow the on screen instructions to complete the setup connect callbell and {{product name}} to get started, you must first create a connection between callbell and {{product name}} , allowing the two services to communicate you can connect using the following method api keys api keys instructions you need to generate your access token from the dashboard login to your platform using your credentials navigate to the dashboard locate the section where tokens are generated and stored generate a new access token if one does not already exist copy the generated access token some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=callbell\&app slug=callbell community\&app unique id=callbell vl7uku create the connection in {{product name}} log in in your make account , add the callbell module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your callbell or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see connect an application callbell modules after connecting to the callbell app, you can choose from a list of available modules to build your {{scenario plural lowercase}} create a contact adds a new contact to your chosen platform, allowing you to store and manage their details for future communication create a message send a message to a selected recipient, allowing you to specify the content of the message and any additional details needed delete a contact permanently remove a specific contact from your list by providing its unique id get a channel retrieve detailed information about a particular channel by specifying its unique id get a contact fetches detailed information about a specific contact using its unique id get a team retrieve detailed information about a specific team by providing its unique id get a template fetches detailed information about a specific template using its unique id list all team retrieve a list of all the teams associated with your account this module helps you see every team that has been created under your account, making it easy to manage and organize your team structures list all templates fetches and displays a list of available templates that you can browse and use for your projects make an api call executes any authorized api request, allowing you to interact with specific endpoints of the connected service as needed search members of a team retrieve a list of all members who are part of the specified team search a channel retrieve a list of all channels associated with your account this module helps you view every channel you have access to, making it easier to manage or select the right one for your needs search a contacts retrieve a list of all contacts associated with a specific account send a template message this module allows you to send a pre approved template message to your recipients, making it easy to deliver consistent and compliant communications through your chosen platform update a channel updates the details of an existing channel, such as its name, topic, or other settings update a contact updates the details of an existing contact, allowing you to modify information such as name, email address, phone number, or other contact fields update a team updates the details of an existing team, such as its name, description, or other team settings update a template updates the details of an existing template using its unique id this module lets you modify the content or settings of a specific template in your account watch events the "watch events" module monitors your selected app for new events as they occur, automatically triggering your scenario whenever a specified event takes place this helps you stay updated and respond in real time to changes or activities within the app templates you can look for more templates in make's template gallery , where you'll find thousands of pre created {{scenario plural lowercase}} callbell resources you can have access to more resources related to this app on the following links callbell website callbell documentation callbell api documentation callbell page on make