--- title: Callbell by Maxmel Tech slug: callbell-co1u1c description: How to integrate Callbell with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_callbell-community.png docTags: createdAt: 2025-11-03T08:02:32.322Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/callbell-community.png" alt caption size="50" width="512" height="512"}

:inlineImage[]{src="https://api.archbee.com/api/optimize/oAyFj2GHlBeBVWF5OAir2/JoAJhvSlBlBIvHteHmo_y-20251023-115411.jpeg" alt caption size="46" width="400" height="128"} | Callbell is a customer support platform that centralizes team messaging from WhatsApp, Messenger, Instagram, and Telegram, offering chat management, chatbots, broadcasts, and analytics. Integrating with Make.com enables automated workflows and seamless multi-channel communication management. | | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official Callbell documentation. The content may still contain errors—please verify important information. If you have questions, contact [Callbell](https://www.callbell.eu/en/) directly. ::: # How to get support on Callbell Callbell is a community-developed application and is subjected to the developer's terms and conditions, which may include applicable fees. Make does not maintain or support this integration. For assistance, please https\://f.make.com/r/reachout?app\_name=Callbell\&app\_slug=callbell-community\&app\_unique\_id=callbell-co1u1c. # Requirements To use the Callbell app in Make, you must have an active Callbell account with a configured WhatsApp Business channel and an API Key, [create your account on Callbell.](https://www.callbell.eu/en/) # App installation :::hint{type="info"} To install this app, you need Admin, Owner, or App Developer permissions. [Learn more about organization roles.](docId:-FOYcASPYP9uYKGm7LQPB) ::: ::::WorkflowBlock :::WorkflowBlockItem Go to the [Make integration page](https://www.make.com/en/integrations/callbell-community/). ::: :::WorkflowBlockItem Click the **Install** button. ::: :::WorkflowBlockItem **Follow** the on-screen instructions to complete the setup. ::: :::: # Connect Callbell and Make To get started, you must first create a connection between Callbell and Make, allowing the two services to communicate. You can connect using the following method: Bearer Token. ## Bearer Token Instructions You need to generate an access token from the dashboard. ::::WorkflowBlock :::WorkflowBlockItem Login to your platform using your credentials. ::: :::WorkflowBlockItem Navigate to the dashboard. ::: :::WorkflowBlockItem Locate the section where access tokens are generated and stored. ::: :::WorkflowBlockItem Generate or retrieve your access token. ::: :::: :::hint{type="info"} Some community developers require an additional specific **API Key**. Retrieve the required **API key **from the community developer's dashboard, generally found under **Settings/API. **For more info, please https\://f.make.com/r/reachout?app\_name=Callbell\&app\_slug=callbell-community\&app\_unique\_id=callbell-co1u1c. ::: ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the Callbell module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *in the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your Callbell or follow the on-screen instructions to create the connection. You must also enter any required third-party API keys obtained earlier. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # Callbell modules After connecting to the Callbell app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Create a Contact Adds a new contact to your address book, allowing you to store and manage their details for future communication. ::: :::ExpandableHeading ### Delete a Contact Permanently removes a selected contact from your list, ensuring that the contact’s information is deleted from your records. ::: :::ExpandableHeading ### Get a Contact Fetches detailed information about a specific contact from your account. ::: :::ExpandableHeading ### Get a Contact by Phone Looks up a contact using a phone number and provides the details of the matching contact. ::: :::ExpandableHeading ### Get a Message Status Checks and provides detailed information about the current status of a specific message. ::: :::ExpandableHeading ### List Contact Messages Fetches and displays a list of messages exchanged with a specific contact, allowing you to view all communications associated with that person. ::: :::ExpandableHeading ### Make an API Call Allows you to make a custom API request to the connected service using your own parameters and settings, giving you flexibility to interact with any supported endpoint. ::: :::ExpandableHeading ### Search Contacts Searches your account to find and retrieve specific contacts based on your chosen criteria. ::: :::ExpandableHeading ### Send a Message Sends a customized message directly to a selected contact. ::: :::ExpandableHeading ### Update a Contact Updates the details of an existing contact by using its unique identifier (UUID). This lets you modify information such as name, email, or other contact fields for a specific contact already in your system. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # Callbell resources You can have access to more resources related to this app on the following links : - [Callbell website](https://www.callbell.eu/en/) - [Callbell documentation](https://docs.callbell.eu/) - [Callbell API documentation](https://docs.callbell.eu/api/reference/introduction) - [Callbell page on make](https://www.make.com/en/integrations/callbell-community) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::