--- title: BSI slug: bsi description: How to integrate BSI with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_bsi.png createdAt: 2025-12-11T13:03:25.713Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/bsi.png" alt="BSI logo" caption size="50" width="512" height="512"}
| BSI CX is a customer experience platform offering CRM, automation, and AI-driven customer interaction tools. Integrating with Make.com enables seamless automation of customer data, workflows, and communications across multiple systems, enhancing efficiency and personalized engagement. | | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} **Limited documentation** We currently can't provide complete documentation for BSI because there isn't enough publicly available information about this app. Our AI-powered documentation system relies on comprehensive data from BSI and public sources to create detailed guides. ::: # BSI modules You can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Create CX Participant Adds a new participant to a CX story, allowing you to include additional people in your customer experience scenario. ::: :::ExpandableHeading ### Make an API Call Allows you to make a custom, authorized API request to the connected service. ::: :::ExpandableHeading ### Watch CX Data Triggers whenever new data is added to a step within a CX story, helping you stay updated on changes as they happen. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # BSI resources You can have access to more resources related to this app on the following links : - [Join discussions about BSI on Make community](https://community.make.com/search?q=BSI) - [Visit BSI website ](https://www.bsi-software.com/de-ch/cx) - [View BSI API documentation](https://bsi-software.github.io/bsi-cx-docs/) - [Visit BSI page on make](https://www.make.com/en/integrations/bsi) # Help us improve this documentation Have experience with BSI? We'd love to hear from you. If you have insights, use cases, or technical details that could help other users, please consider: - Using the feedback widget at the bottom of the page - Sharing your knowledge in the [Make community](https://community.make.com) Your feedback helps us create better documentation for everyone. *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::