AI
Botsonic by Maxmel Tech
15 min
botsonic is an ai chatbot platform that enables businesses to create custom chatbots for customer support and engagement integrating with make com allows users to automate workflows and enhance customer interactions across multiple channels this is ai generated content based on official botsonic documentation the content may still contain errors—please verify important information if you have questions, contact https //botsonic com/get a demo directly how to get support on botsonic botsonic is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=botsonic\&app slug=botsonic community\&app unique id=botsonic eojmhd requirements to use the botsonic app in make, you must have an active account and an api token, https //botsonic com app installation to install this app, you need admin, owner, or app developer permissions docid foycaspyp9uykgm7lqpb go to the https //www make com/en/integrations/botsonic community/ click the install button follow the on screen instructions to complete the setup connect botsonic and {{product name}} to get started, you must first create a connection between botsonic and {{product name}} , allowing the two services to communicate you can connect using the following method api keys api keys instructions you need to obtain your api token from the botsonic dashboard navigate to your botsonic dashboard click and open the bot you want to connect go to the chatbot's integration page select the rest api section copy the api token some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=botsonic\&app slug=botsonic community\&app unique id=botsonic eojmhd create the connection in {{product name}} https //www make com/en/register , add the botsonic module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your botsonic or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page botsonic modules after connecting to the botsonic app, you can choose from a list of available modules to build your {{scenario plural lowercase}} create a starter question creates a brand new starter question to help kick off a conversation or process create an faq item adds a new question and answer pair to your bot’s faq, making it easier for your bot to respond to common user inquiries delete a starter question removes a selected starter question from your list, helping you keep your collection organized and up to date delete an faq item removes a specific faq entry from your list, helping you keep your faq section up to date generate a response creates a tailored answer to a user’s question by analyzing the input and generating a relevant, helpful response list bot data fetches and displays a list of information about your bots, allowing you to view details and manage your bot data easily list starter questions fetches a list of introductory questions that a bot can use to start conversations with users make an api call allows you to make a custom, authorized api request to the service, enabling you to access endpoints or features not covered by the standard modules search conversations finds and retrieves conversations that match your specified search criteria search faqs searches for frequently asked questions (faqs) related to your bot, helping you quickly find answers or information stored in your bot's knowledge base watch conversation messages triggers whenever a new message is added to an existing conversation, allowing you to take action each time a conversation receives an update templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} botsonic resources you can have access to more resources related to this app on the following links https //botsonic com https //docs botsonic com/docs/getting started https //docs botsonic com/reference/botsonic api v1 botsonic generate post https //www make com/en/integrations/botsonic community