AI
Botsonic by Maxmel Tech
15 min
botsonic is an ai chatbot platform for websites, enabling custom bots with data uploads, branding, multi language support, and analytics integrating with make com would automate workflows, streamline customer support, and enhance data connectivity across various business tools this is ai generated content based on official botsonic documentation the content may still contain errors—please verify important information if you have questions, contact botsonic support directly how to get support on botsonic botsonic is a community developed application and is subjected to the developer's terms and conditions, which may include applicable fees make does not maintain or support this integration for assistance, please https //f make com/r/reachout?app name=botsonic\&app slug=botsonic community\&app unique id=botsonic eojmhd requirements to use the botsonic app in make, you must have an active botsonic account and an api token, create your account on botsonic app installation to install this app, you need admin, owner, or app developer permissions organizations go to the make integration page click the install button follow the on screen instructions to complete the setup connect botsonic and {{product name}} to get started, you must first create a connection between botsonic and {{product name}} , allowing the two services to communicate you can connect using the following method api keys api keys instructions you need to generate a secret key click api from the left hand side menu click create new secret key enter a name for the secret key click create secret key to generate a new secret key copy and save the secret key somewhere safe after you exit the pop up box, you will no longer be able to view it again and will need to generate a new one if lost some community developers require an additional specific api key retrieve the required api key from the community developer's dashboard, generally found under settings/api for more info, please https //f make com/r/reachout?app name=botsonic\&app slug=botsonic community\&app unique id=botsonic eojmhd create the connection in {{product name}} log in in your make account , add the botsonic module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your botsonic or follow the on screen instructions to create the connection you must also enter any required third party api keys obtained earlier for detailed information on connecting an application, see connect an application page botsonic modules after connecting to the botsonic app, you can choose from a list of available modules to build your {{scenario plural lowercase}} create a starter question adds a new starter question to your system, allowing you to initiate conversations or gather information from users right from the beginning create an faq item adds a new question and answer pair to your bot’s faq, making it easier for your bot to respond to common user inquiries delete a starter question removes a specific starter question that you no longer need from your list delete an faq item removes a specific faq item from your list, allowing you to keep your faq section up to date by deleting entries you no longer need generate a response creates a tailored reply to a user’s question, providing helpful and relevant information based on their inquiry list bot data fetches and displays a list of information about your bots, allowing you to view details and manage your bot data easily list starter questions fetches a list of introductory questions that a bot can use to start conversations with users make an api call allows you to make a custom, authorized api request to the service, giving you the flexibility to interact with any endpoint or feature that isn’t covered by the standard modules search conversations finds and retrieves conversations that match your specified search criteria search faqs searches for frequently asked questions (faqs) that are associated with your bot, helping you quickly find relevant answers or information managed by your bot watch conversation messages triggers whenever a new message is added to an existing conversation, allowing you to take action each time a conversation receives an update templates you can look for more templates in make's template gallery , where you'll find thousands of pre created {{scenario plural lowercase}} botsonic resources you can have access to more resources related to this app on the following links botsonic website botsonic documentation botsonic api documentation botsonic page on make