--- title: Botsify slug: botsify description: How to integrate Botsify with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_botsify.png docTags: createdAt: 2025-02-03T13:28:22.759Z --- | ::Image[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/botsify.png" size="50" width="512" height="512" position="center" alt="Botsify logo" showCaption="false"} | Botsify is a chatbot platform that enables users to create AI-powered chatbots for websites, Facebook Messenger, WhatsApp, and SMS. Integrating Botsify with Make.com lets users automate lead collection, customer support, and messaging workflows across multiple channels. | | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | :::hint{type="warning"} This is AI-generated content based on official Botsify documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact [Botsify](https://botsify.com) directly. ::: # Requirements To use the Botsify app in Make, you must have an active Botsify account and an API token, [create your account on Botsify](https://botsify.com). For subscription, refer to the [Botsify pricing page](https://botsify.com). # Connect Botsify and Make To get started, you must first create a connection between Botsify and Make, allowing the two services to communicate. ::::WorkflowBlock :::WorkflowBlockItem **Obtain your Basic in your Botsify account** ::: :::WorkflowBlockItem **Create the connection in Make.** ::: :::: ## Obtain your Basic in your Botsify account Before you create the connection in Make, you should first obtain your **Basic** in your Botsify account. To obtain your **Basic **: ::::WorkflowBlock :::WorkflowBlockItem Navigate to the** Settings** screen from the left sidebar navigation of the** Bot Dashboard**. ::: :::WorkflowBlockItem Select the&#xNAN;** API keys** option from the side menu. ::: :::WorkflowBlockItem Click the&#xNAN;** Create an API Key** button. ::: :::WorkflowBlockItem Enter the** name of the key** in the modal. ::: :::WorkflowBlockItem Click the** Create** button. ::: :::WorkflowBlockItem Copy the** API key** displayed in the modal. ::: :::: You will use this value while creating a connection in Make. Because the UI might have changed, the steps you see on your screen might be different, [check the vendor documentation for updates.](https://botsify.zendesk.com/hc/en-us/articles/52954207809305-How-to-Configure-LLM-Settings-in-Botsify) ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [ account](https://www.make.com/en/register), add the Botsify module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *In the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your Botsify account or follow the on-screen instructions to create the connection. ::: ::::: For detailed information on connecting an application, see [Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ) page. # Botsify modules After connecting to the Botsify app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Add / Update User Attribute Creates new attributes for bot users or updates existing ones. ::: :::ExpandableHeading ### Botsify Human Help Triggers when a user interacting with the Bot requests assistance from a human agent. ::: :::ExpandableHeading ### Create Story Creates a new story in your selected application or platform. ::: :::ExpandableHeading ### Send Message to User Sends a message directly to a specified chat user. ::: :::ExpandableHeading ### Watch Form Submissions Triggers when a user completes and submits a form, capturing the submitted data for further processing. ::: :::ExpandableHeading ### Watch New Leads Triggers when a website chatbot captures and submits a new lead from a user interaction. ::: :::ExpandableHeading ### Watch New Subscribers from Facebook Triggers when a new user initiates a conversation with your Facebook Messenger bot. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # Botsify resources You can have access to more resources related to this app on the following links - [Botsify website](https://botsify.com) - [Botsify API documentation](https://botsify.com/docs) - [Botsify page on make](https://www.make.com/en/integrations/botsify) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::