--- title: Bot9 by Codex Solutions International slug: bot9-nbv54e description: How to integrate Bot9 with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_bot9-community.png docTags: createdAt: 2025-11-11T19:09:48.618Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/bot9-community.png" alt caption size="50" width="512" height="512"}

:inlineImage[]{src="https://api.archbee.com/api/optimize/oAyFj2GHlBeBVWF5OAir2/JoAJhvSlBlBIvHteHmo_y-20251023-115411.jpeg" alt caption size="46" width="400" height="128"} | Bot9 is a no-code AI chatbot builder that automates customer support and sales by training on company resources, offering multilingual support and analytics. Integrating with Make.com enables seamless workflow automation and enhanced customer engagement across multiple platforms. | | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official Bot9 documentation. The content may still contain errors—please verify important information. If you have questions, contact [Bot9](https://bot9.ai/) directly. ::: # How to get support on Bot9 Bot9 is a community-developed application and is subjected to the developer's terms and conditions, which may include applicable fees. Make does not maintain or support this integration. For assistance, please https\://f.make.com/r/reachout?app\_name=Bot9\&app\_slug=bot9-community\&app\_unique\_id=bot9-nbv54e. # Requirements To use the Bot9 app in Make, you must have an active account and an API Key, [create your account on Bot9.](https://bot9.ai/) # App installation :::hint{type="info"} To install this app, you need Admin, Owner, or App Developer permissions. [Learn more about organization roles.](docId:-FOYcASPYP9uYKGm7LQPB) ::: ::::WorkflowBlock :::WorkflowBlockItem Go to the [Make integration page](https://www.make.com/en/integrations/bot9-community/). ::: :::WorkflowBlockItem Click the **Install** button. ::: :::WorkflowBlockItem **Follow** the on-screen instructions to complete the setup. ::: :::: # Connect Bot9 and Make To get started, you must first create a connection between Bot9 and Make, allowing the two services to communicate. You can connect using the following method: API Keys. ## API Keys Instructions You need to retrieve your API key from the dashboard. ::::WorkflowBlock :::WorkflowBlockItem Login to your Bot9 account using your credentials. ::: :::WorkflowBlockItem Access the dashboard. ::: :::WorkflowBlockItem Navigate to the 'API' option on the dashboard. ::: :::WorkflowBlockItem Locate your API key in the API settings section. ::: :::: :::hint{type="info"} Some community developers require an additional specific **API Key**. Retrieve the required **API key **from the community developer's dashboard, generally found under **Settings/API. **For more info, please https\://f.make.com/r/reachout?app\_name=Bot9\&app\_slug=bot9-community\&app\_unique\_id=bot9-nbv54e. ::: ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the Bot9 module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *in the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your Bot9 or follow the on-screen instructions to create the connection. You must also enter any required third-party API keys obtained earlier. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # Bot9 modules After connecting to the Bot9 app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Create New Content This module lets you easily create brand new content within your chosen platform or app. Just provide the necessary details, and the module will generate the content for you automatically. ::: :::ExpandableHeading ### Create Notes for Conversation Creates a new note within a specific conversation, allowing you to add important details or updates to ongoing discussions. ::: :::ExpandableHeading ### Get Bot Details Retrieves detailed information about a specific bot, such as its name, status, and configuration settings. ::: :::ExpandableHeading ### Get Chat Messeges Retrieve chat messages from your selected chat, allowing you to view the conversation history and details. ::: :::ExpandableHeading ### Get Chats Retrieves a list of chat conversations, allowing you to view and manage all your existing chats. ::: :::ExpandableHeading ### Get Chats Analytics Retrieve detailed analytics about your chats, such as message counts, participant activity, and engagement metrics. ::: :::ExpandableHeading ### Get Contents Retrieves and displays the contents of a selected file or folder, allowing you to view or use the data within your scenarios. ::: :::ExpandableHeading ### Update Bot The "Update Bot" module lets you modify the details or settings of an existing bot in your chosen platform. This can include updating the bot's name, description, configuration, or other specific attributes to keep your bot up-to-date and functioning as needed. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # Bot9 resources You can have access to more resources related to this app on the following links : - [Bot9 website](https://bot9.ai/) - [Bot9 documentation](https://bot9.help.center/) - [Bot9 API documentation](https://bot9ai.apimatic.dev/v/1_0#/rest) - [Bot9 page on make](https://www.make.com/en/integrations/bot9-community) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::