--- title: BookingKoala slug: bookingkoala description: How to integrate BookingKoala with Make.com image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_bookingkoala.png docTags: createdAt: 2025-12-12T16:44:23.490Z --- | :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/bookingkoala.png" alt="BookingKoala logo" caption size="50" width="512" height="512"} | BookingKoala is a platform for managing online bookings, scheduling, staff, and payments for service businesses. Integrating BookingKoala with Make.com lets users automate booking confirmations, sync customer data, and manage staff schedules across multiple apps. | | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :::hint{type="warning"} This is AI-generated content based on official BookingKoala documentation. The content may contain mistakes. Please verify important information. If you have questions on vendor documentation, contact [BookingKoala](https://www.bookingkoala.com/help-center/) directly. ::: # Requirements To use the BookingKoala app in Make, you must have an active BookingKoala account and access to an API key, [create your account on BookingKoala](https://www.bookingkoala.com/). For subscription, refer to the [BookingKoala pricing page](https://www.bookingkoala.com/). # Connect BookingKoala and Make To get started, you must first create a connection between BookingKoala and Make, allowing the two services to communicate. ::::WorkflowBlock :::WorkflowBlockItem **Obtain your Basic in your BookingKoala account** ::: :::WorkflowBlockItem **Create the connection in Make.** ::: :::: ## Obtain your Basic in your BookingKoala account Before you create the connection in Make, you should first obtain your **Basic** in your BookingKoala account. To obtain your **Basic **: ::::WorkflowBlock :::WorkflowBlockItem Navigate to** Settings** >** General** >** Apps and Integrations**. ::: :::WorkflowBlockItem Scroll to the** Make section**. ![](https://make-cxp-documentation.ams3.cdn.digitaloceanspaces.com/apps-center-screenshots/bookingkoala_Basic) ::: :::WorkflowBlockItem Click the** Click Here** button. ::: :::WorkflowBlockItem Click the red** Disabled** button to enable the integration. ::: :::WorkflowBlockItem Click Yes on the confirmation popup. ::: :::WorkflowBlockItem Click the** Generate API Key** button. ::: :::WorkflowBlockItem Copy the** API key** displayed on screen. ::: :::: You will use this value while creating a connection in Make. Because the UI might have changed, the steps you see on your screen might be different, [check the vendor documentation for updates.](https://help.bookingkoala.com/help/make-integromat-integration-guide) ## Create the connection in Make :::::WorkflowBlock ::::WorkflowBlockItem [[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the BookingKoala module to your scenario, and click **Create a connection. ** :::hint{type="info"} If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.** ::: :::: :::WorkflowBlockItem *Optional: *In the **Connection name** field, enter a name for the connection. ::: :::WorkflowBlockItem Enter the **authentication credentials** you copied from your BookingKoala account or follow the on-screen instructions to create the connection. ::: ::::: For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page. # BookingKoala modules After connecting to the BookingKoala app, you can choose from a list of available modules to build your scenarios. :::ExpandableHeading ### Create Lead Adds a new lead record to your account. ::: :::ExpandableHeading ### Make an API Call Executes a custom API request using your authorized account. ::: :::ExpandableHeading ### Watch Booking Card Hold Triggers when a booking's payment card is placed on hold, indicating a temporary authorization or reservation of funds. ::: :::ExpandableHeading ### Watch Cancelled Booking Triggers when a previously scheduled booking is cancelled in your system. ::: :::ExpandableHeading ### Watch Charged Booking Triggers when a payment is successfully processed for a booking. ::: :::ExpandableHeading ### Watch Completed Booking Triggers when a booking has been successfully finalized and confirmed. ::: :::ExpandableHeading ### Watch Declined Booking Charge Triggers an event whenever a payment for a booking is unsuccessful or declined. ::: :::ExpandableHeading ### Watch Deleted Booking Triggers when a previously scheduled booking is removed from the system. ::: :::ExpandableHeading ### Watch Deleted Provider Triggers when a provider record is permanently removed from the system. ::: :::ExpandableHeading ### Watch Invoice Charge Triggers when an invoice receives a partial or full payment. ::: :::ExpandableHeading ### Watch New Booking Triggers when a new booking is added to your system. ::: :::ExpandableHeading ### Watch New Customer Triggers when a new customer record is added to your system. ::: :::ExpandableHeading ### Watch New Invoice Triggers when a new invoice is generated in your account. ::: :::ExpandableHeading ### Watch New Provider Triggers when a new provider record is added to your account. ::: :::ExpandableHeading ### Watch New Quote Triggers an action whenever a new quote is created in your account. ::: :::ExpandableHeading ### Watch New Rating Triggers when a customer submits a rating or review for your service. ::: :::ExpandableHeading ### Watch Provider Payout Triggers when a payment to a service provider has been successfully completed. ::: :::ExpandableHeading ### Watch Updated Booking Triggers when any changes are made to an existing booking. ::: :::ExpandableHeading ### Watch Updated Customer Triggers when a customer's main profile information is updated, excluding changes to notes, addresses, or billing details. ::: :::ExpandableHeading ### Watch Updated Invoice Triggers when any changes are made to an existing invoice. ::: :::ExpandableHeading ### Watch Updated Provider Triggers when any changes are made to an existing provider's profile information. ::: # Templates You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios. # BookingKoala resources You can have access to more resources related to this app on the following links - [BookingKoala topics on Make community](https://community.make.com/search?q=BookingKoala) - [BookingKoala website](https://www.bookingkoala.com/) - [BookingKoala API documentation](https://www.bookingkoala.com/help-center/) - [BookingKoala page on make](https://www.make.com/en/integrations/bookingkoala) *** :::CtaButton{label="Get started for free" externalHref="https://www.make.com/en/register" openInNewTab="true"} :::