Communication
Bolna
9 min
bolna is an ai powered whatsapp chatbot platform that automates customer support, lead generation, and notifications integrating bolna with make com allows users to automate whatsapp messaging, manage conversations, and trigger workflows based on customer interactions this is ai generated content based on official bolna documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //bolna dev directly requirements to use the bolna app in make, you must have an active account and an api token, https //bolna dev for subscription, refer to the https //bolna dev connect bolna and {{product name}} to get started, you must first create a connection between bolna and {{product name}} , allowing the two services to communicate obtain your api key in your bolna account create the connection in make obtain your api key in your bolna account before you create the connection in {{product name}} , you should first obtain your api key in your bolna account to obtain your api key navigate to the developers tab from the left menu bar click the generate a new api key button copy the api key displayed on screen you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //www bolna ai/docs/api reference/introduction create the connection in {{product name}} https //www make com/en/register , add the bolna module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your bolna account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page bolna modules after connecting to the bolna app, you can choose from a list of available modules to build your {{scenario plural lowercase}} make an api call executes a custom api request to the connected service using your authorized credentials make an outgoing phone call initiates an outgoing phone call to the specified phone number using the selected agent watch end of phone call retrieve comprehensive details and data for each call after it has ended templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} bolna resources you can have access to more resources related to this app on the following links https //community make com/search?q=bolna https //bolna dev https //bolna dev https //www make com/en/integrations/bolna