Communication
Bland
13 min
bland ai is an ai powered platform for automating phone calls and voice interactions at scale integrating it with make com enables users to automate outbound calls and voice workflows, enhancing customer engagement and operational efficiency this is ai generated content based on official bland documentation the content may still contain errors—please verify important information if you have questions on vendor documentation, contact https //www bland ai directly requirements to use the bland app in make, you must have an active account and a valid api key, https //www bland ai connect bland and {{product name}} to get started, you must first create a connection between bland and {{product name}} , allowing the two services to communicate you can connect using the following method api key api key instructions you need to retrieve your api key from the organization portal log in to your bland ai account navigate to the organization portal locate your api key in the organization portal create the connection in {{product name}} https //www make com/en/register , add the bland module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your bland or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page bland modules after connecting to the bland app, you can choose from a list of available modules to build your {{scenario plural lowercase}} analyze a call evaluates a recorded call by assessing it against specified questions and objectives get a call details fetches comprehensive details and the full transcript of a specific call get an audio recording downloads the audio recording of a call, if an audio file is available list calls retrieves a list of all recorded phone calls list voices retrieves a list of all available voice options for text to speech conversion make an api call executes a custom api request to the connected service using your authorized credentials send a call initiates and sends an automated phone call powered by ai send a simple call sends a basic api request with minimal configuration options send a simple call using pathways initiates a basic request through pathways with minimal configuration options stop an active call ends an ongoing phone call watch incoming phone calls triggers when an incoming phone call to your account ends, allowing you to take action after the call is completed watch outbound phone calls triggers when an outbound phone call has been completed, indicating the call has ended templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} bland resources you can have access to more resources related to this app on the following links https //community make com/search?q=bland https //www bland ai https //docs bland ai/api v1/post/calls simple https //www make com/en/integrations/bland