---
title: Betterez by Maxmel Tech
slug: betterez-8h50wu
description: How to integrate Betterez with Make.com
image: https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/PREVIEW_betterez-community.png
createdAt: 2025-12-22T23:14:22.833Z
---

| :inlineImage[]{src="https://make-cxp-documentation.ams3.digitaloceanspaces.com/apps-center-icons/betterez-community.png" alt caption size="50" width="512" height="512"}<br /><br />:inlineImage[]{src="https://api.archbee.com/api/optimize/oAyFj2GHlBeBVWF5OAir2/JoAJhvSlBlBIvHteHmo_y-20251023-115411.jpeg" alt caption size="46" width="400" height="128"} | With Betterez modules in Make, you can automate travel bookings, update customer information, manage locations, and handle payments directly within your transportation business workflows. |
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:::hint{type="warning"}
This is AI-generated content based on official Betterez documentation. The content may still contain errors—please verify important information. If you have questions, contact [Betterez](https://www.betterez.com/contactUs.html) directly.
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# How to get support on Betterez

Betterez is a community-developed application and is subjected to the developer's terms and conditions, which may include applicable fees. Make does not maintain or support this integration. For assistance, please https\://f.make.com/r/reachout?app\_name=Betterez\&app\_slug=betterez-community\&app\_unique\_id=betterez-8h50wu.

# Requirements

To use the Betterez app in Make, you must have an active Betterez account and an API key, [create your account on Betterez.](https://betterez.com)

# App installation

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To install this app, you need Admin, Owner, or App Developer permissions. <u>[Learn more about organization roles.](docId:-FOYcASPYP9uYKGm7LQPB)</u>
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Go to the [Make integration page](https://www.make.com/en/integrations/betterez-community/).
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Click the **Install** button.
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**Follow** the on-screen instructions to complete the setup.&#x20;
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# Connect Betterez and Make&#x20;

To get started, you must first create a connection between Betterez and Make, allowing the two services to communicate.&#x20;

You can connect using the following method: API Key,Basic Auth.

## API Key Instructions

You need to create a new application to obtain your API keys.

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Log into your Betterez backend.
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Click on the Administration menu.
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Either start typing 'Applications' and click that link, or click on 'Integrations'.
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If you land on the Integrations page, click on the Applications card.
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Create a new application for your custom development.
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Locate the generated public api key for your application.
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## Basic Auth Instructions

You need to create a new application to obtain your credentials.

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Log into your Betterez backend.
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Click on the Administration menu.
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Start typing 'Applications' and click the link, or click on 'Integrations'.
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If on the Integrations page, click on the Applications card.
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Create a new application for your custom development.
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Locate your public and private keys for the newly created application.
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:::hint{type="info"}
Some community developers require an additional specific **API Key**. Retrieve the required **API key&#x20;**&#x66;rom the community developer's dashboard, generally found under **Settings/API. &#x20;**&#x46;or more info, please https\://f.make.com/r/reachout?app\_name=Betterez\&app\_slug=betterez-community\&app\_unique\_id=betterez-8h50wu.
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## Create the connection in Make&#x20;

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[[Log in in your Make](https://www.make.com/en/register) account](https://www.make.com/en/register), add the Betterez module to your scenario, and click **Create a connection.&#x20;**

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If you add a module with an instant tag, click **Create a webhook**, then **Create a connection.**
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*Optional:&#x20;*&#x69;n the **Connection name** field, enter a name for the connection.
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Enter the **authentication credentials** you copied from your Betterez account or follow the on-screen instructions to create the connection. You must also enter any required third-party API keys obtained earlier.
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For detailed information on connecting an application, see **[Connect an application](docId\:SO88FM6pkT0G-adKDDfzZ)** page.

# Betterez modules

After connecting to the Betterez app, you can choose from a list of available modules to build your scenarios.&#x20;

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### Authenticate a User

This module securely verifies a user's identity by using the basic authentication method, which checks the provided username and password before granting access.
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### Close a Shift

Closes an active shift for the selected user, marking the end of their current work period.
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### Create Credentials

Sets up login credentials (such as username and password) for newly registered customers, allowing them to access their accounts securely.
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### Create Multiple Users

Adds new user records or updates existing ones in bulk, allowing you to efficiently manage multiple users at once.
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### Create a Comment

Adds a comment to a specific entry or post, allowing you to share feedback or additional information directly within that item.
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### Create a Customer Login

Creates a unique login specifically for a customer, allowing them secure access to their account or services.
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### Create a Location Closure

Creates a closure at a specific location, marking that area as temporarily unavailable or inaccessible for a set period.
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### Create a Manual Ticket

Creates and adds a manual ticket to a specific shift, allowing you to track or record additional ticket information for that shift.
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### Create a Person

Adds a new person to your database and provides the details of the created entry.
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### Create a Shift

Creates a new work shift for a specific user, allowing you to schedule when that user is expected to work.
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### Create a Shift Deposit

Creates a deposit linked to the specified shift ID and returns the details of the newly created deposit.
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### Create a Shift Starting Balance

Sets up an initial balance amount at the beginning of a shift, helping you track cash or funds as the shift starts.
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### Create a Traveler

Creates a new traveler profile linked to the specified customer ID, allowing you to manage traveler details for that customer.
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### Create a User Sequence

Generates a list of users that match the criteria you define, making it easy to organize and work with specific groups.
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### Create a Verified Email

Generates a new email address, verifies its authenticity, and then provides you with the confirmed email.
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### Delete a Customer

Permanently deletes a customer record from your database, ensuring that all associated customer information is removed.
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### Delete a Traveller

Permanently removes the specified traveler from your system using their unique traveler ID.
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### Delete a User

Permanently removes a specific user, identified by their unique ID, from your People Lookups database.
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### Delete a User by ID

Permanently removes a specific user from your system using their unique ID.
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### Get Deposits

Retrieves a detailed list of all deposits associated with a specific shift ID.
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### Get Fees

Retrieves detailed fee information associated with a specific shift ID.
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### Get Gift Certificates

Retrieves all gift certificates associated with the specified Shift ID, allowing you to view details about the gift certificates issued or used during that particular shift.
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### Get Insurances

Retrieves detailed insurance information associated with a specific shift ID.
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### Get Invoices

Retrieves all invoices associated with a specific shift ID, allowing you to view detailed billing information for that particular shift.
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### Get Items

Retrieves a list of all items associated with a specific shift ID, allowing you to see the details of what was included in that particular shift.
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### Get Manual Tickets

Retrieves all manual tickets associated with a specific shift ID, allowing you to view detailed information about tickets created manually during that shift.
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### Get Parcels

Retrieves a list of parcels associated with the specified shift ID, allowing you to view all parcels assigned to that particular shift.
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### Get Payments

Retrieves a list of all payments associated with a specific shift ID, giving you detailed information about the payments made during that shift.
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### Get Redeemable Items

Retrieves a list of items that can be redeemed during a specific shift, based on the provided shift ID.
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### Get Refunds

Retrieves a list of refunds associated with a specific shift ID, allowing you to see all refunds processed during that particular shift.
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### Get Shifts

Fetches and displays all scheduled shifts associated with your account, allowing you to view details about each shift.
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### Get Tickets

Retrieves all tickets associated with a specific shift ID, allowing you to view detailed information about each ticket for that particular shift.
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### Get Transactions

Retrieves a detailed list of all transactions associated with the specified shift ID.
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### Get a Commission

Retrieves detailed information about the commission associated with the specified ID.
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### Get a Location

Fetches detailed information about a particular location, such as its address, coordinates, and other relevant details.
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### Get a Merge ID for Customers

Fetches the unique merge ID assigned to a customer, which can be used to identify and manage merged customer records.
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### Get a Person

Finds and displays detailed information about a specific person using their unique ID.
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### Get a Sales Summary

Retrieves a detailed sales summary for a specific shift by using its shift ID.
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### Get a Sequence

Retrieves all sequences that are assigned to a specific user based on their user ID. To use this module, you'll need to authenticate with a JWT token.
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### Get a Shift for Backoffice

Retrieves the current active shift assigned to a user who has shift scheduling enabled, allowing you to see when they are currently working.
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### Get a Traveller

Retrieves detailed information about a specific traveller based on the provided ID.
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### Get a User Sequence

Retrieves detailed information about a specific user sequence using both the user ID and sequence ID. To access this data, authentication with JwtAuth is required.
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### Get a User by ID

Fetches detailed information about a specific user from the service by using their unique user ID.
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### Get a Verified Email

Retrieves and confirms the validity of an email address by checking if it is verified.
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### Get an Invoice by ID

Retrieves detailed information about the invoice associated with the specified ID.
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### Impersonate a User

Generates a valid JWT token that allows you to impersonate an eligible user. Please note that both your account and the user you want to impersonate may need specific permissions for this action to work.
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### List Account Users

Retrieves a detailed list of all users associated with your account by using the API key provided in the X-API-KEY header.
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### List Customers

Retrieves detailed information about customers based on their specific customer IDs.
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### List Invoices

Retrieves a list of all invoices associated with a specific customer ID, making it easy to view and manage invoices for that particular customer.
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### List Location Closures

Retrieves a detailed list of all location closures associated with your account, helping you keep track of every closed location.
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### List People

Retrieves a list of people who are available for lookups under the specified account ID, making it easy to see who can be searched or referenced within that account.
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### List Travellers

Retrieves a detailed list of all travellers, including their relevant information.
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### List Verified Emails

Fetches and displays a list of all email addresses that have been verified in your account.
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### Make an API Call

Allows you to send a custom request to the service’s API, giving you flexibility to access features or data that aren’t covered by the standard modules.
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### Merge Customers

Combines one or more selected source customer records into a single destination customer record, consolidating their information for easier management.
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### Patch a User

Executes a specific action on a sequence that you identify by its unique sequence ID.
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### Set Customer Password

Allows you to set or update a customer's password, giving them access to their account.
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### Update Customer Info

Updates a customer's details—such as their name, contact information, or other specified fields—based on the parameters you set.
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### Update Location Closure

Updates the open or closed status of a specific location, allowing you to mark whether a place is currently open for business or temporarily closed.
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### Update a Customer

Updates the information for an existing customer, such as their name, contact details, or address.
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### Update a Person

Updates the details of an existing person and provides the newly updated information in response.
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### Update a Shift

Updates the details of an existing shift and then returns the updated shift information.
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### Update a User

Updates an existing user by changing the specific details or properties you provide, such as their name, email, or other profile information.
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### Update a User Sequence

Updates the specified sequence for a particular user ID and returns the updated sequence details.
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### Update a Verified Email

Updates an existing, verified email address in your account to a new one.
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### Update an Indicated Traveller

Updates the information for a specific traveler in the system, allowing you to modify their details as needed.
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### Watch Customers

Triggers and starts your scenario whenever a new customer record is created in your connected app.
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### Watch Location Closures

Triggers whenever a location is marked as closed, allowing you to take action whenever a location’s status changes to closed.
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### Watch People

Triggers when a new person record is added, allowing you to start workflows whenever someone new is created in your system.
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### Watch Travellers

Triggers when the system identifies a new traveller, allowing you to take action whenever someone new is detected.
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# Templates

You can look for more templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios.

# Betterez resources&#x20;

You can have access to more resources related to this app on the following links :

- [Betterez website](https://betterez.com)
- [Betterez documentation](https://startintegrate.com/apps/travel/betterez-8h50wu)
- [Betterez API documentation](https://www.make.com/en/hq/app-invitation/8c477e9ba100094c0a86f95880bf6029)
- [Betterez page on make](https://www.make.com/en/integrations/betterez-community)

***

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