Atera

atera is an all in one remote monitoring and management (rmm) platform for it professionals, enabling ticketing, device monitoring, patch management, and automation integrating atera with make com lets users automate it support tickets, alerts, and device management workflows this is ai generated content based on official atera documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //www atera com/contact us/ directly requirements to use the atera app in make, you must have an active atera account and an api key, https //www atera com/ for subscription, refer to the https //www atera com/ connect atera and {{product name}} to get started, you must first create a connection between atera and {{product name}} , allowing the two services to communicate obtain your api key in your atera account create the connection in make obtain your api key in your atera account before you create the connection in {{product name}} , you should first obtain your api key in your atera account to obtain your api key navigate to admin on the side panel click data management click api click the eye icon to reveal the api key copy the api key displayed on screen you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //support atera com/hc/en us/articles/219083397 apis create the connection in {{product name}} https //www make com/en/register , add the atera module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your atera account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page atera modules after connecting to the atera app, you can choose from a list of available modules to build your {{scenario plural lowercase}} create a contact creates a new contact record in your selected application create a customer creates a new customer record in your account create a product creates a new product entry in your selected system or database create a ticket creates a new support ticket in your selected system create an alert creates a new alert notification to inform users about a specific event or condition create an expense creates a new expense entry in your account get a contact fetches detailed information for a specified contact get a customer fetches detailed information about a particular customer get a product fetches detailed information about a specific product by its identifier get a ticket fetches detailed information for a specified ticket get an alert fetches detailed information about a particular alert by its unique identifier get an expense fetches detailed information about a particular expense record list alerts fetches and displays a list of all current alerts from your account list contacts fetches and displays a list of all contacts from your account list customers fetches and returns a list of all customer records from your account list expenses fetches a detailed list of recorded expenses from your account list products fetches and returns a list of available products from your account list tickets fetches a list of support tickets from your account make an api call executes a custom api request to the connected service using your authorized credentials update a contact updates the details of a selected contact in your account update a customer updates the details of a selected customer in your account update a product updates the details of a selected product update a ticket updates the details of a selected support ticket update an expense updates the details of a selected expense record templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} atera resources you can have access to more resources related to this app on the following links https //community make com/search?q=atera https //www atera com/ https //app atera com/apidocs https //www make com/en/integrations/atera