Customer Support
AssistLoop
8 min
assistloop is an ai powered platform for automating customer support and internal workflows integrating it with make com enables seamless automation of support tasks, enhancing productivity and delivering faster, more efficient customer service across multiple channels limited documentation we currently can't provide complete documentation for assistloop because there isn't enough publicly available information about this app our ai powered documentation system relies on comprehensive data from assistloop and public sources to create detailed guides assistloop modules y ou can choose from a list of available modules to build your {{scenario plural lowercase}} new conversation event this module activates whenever a new conversation begins with your chosen agent it provides you with all the key details, such as the conversation id, information about the participants, the time it started, and the content of the very first message watch api errors monitor and track the structure of api errors as they occur watch agents fetches a list of ai agents from your chosen workspace use this to select which agent you'd like to track for conversations and webhook activities watch conversations triggers when the system retrieves a list of conversations assigned to a particular agent watch human handoff requested triggers whenever the ai agent asks for help from a human, letting you know when your input is needed watch messages triggers when a particular message is found and retrieved from a conversation watch workspaces fetches all the workspaces you belong to, so you can easily choose which one you want to track for conversations and events templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} assistloop resources you can have access to more resources related to this app on the following links https //assistloop ai https //assistloop ai/docs/integrations/make https //www make com/en/integrations/assistloop help us improve this documentation have experience with assistloop? we'd love to hear from you if you have insights, use cases, or technical details that could help other users, please consider using the feedback widget at the bottom of the page sharing your knowledge in the https //community make com your feedback helps us create better documentation for everyone