Aidbase

aidbase is an ai powered customer support platform that automates responses, manages tickets, and provides analytics integrating aidbase with make com lets users automate support ticket creation, update statuses, and sync customer data across their helpdesk and other business tools this is ai generated content based on official aidbase documentation the content may contain mistakes please verify important information if you have questions on vendor documentation, contact https //www aidbase ai directly requirements to use the aidbase app in make, you must have an active account and a valid bearer token, https //www aidbase ai for subscription, refer to the https //www aidbase ai connect aidbase and {{product name}} to get started, you must first create a connection between aidbase and {{product name}} , allowing the two services to communicate obtain your api key in your aidbase account create the connection in make obtain your api key in your aidbase account before you create the connection in {{product name}} , you should first obtain your api key in your aidbase account to obtain your api key click settings in your account menu navigate to api key s click create new api key enter a name for the api key select the desired permissions for the api key click the copy button to copy the api key you will use this value while creating a connection in {{product name}} because the ui might have changed, the steps you see on your screen might be different, https //docs aidbase ai/apis/get started/ create the connection in {{product name}} https //www make com/en/register , add the aidbase module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your aidbase account or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page aidbase modules after connecting to the aidbase app, you can choose from a list of available modules to build your {{scenario plural lowercase}} add faq item creates and adds a new question and answer entry to a selected existing faq section add video uploads a youtube video to your aidbase account as a new knowledge resource add website add a new website entry to your aidbase account's knowledge base create chatbot reply creates a response message from an ai powered chatbot based on the user's input create faq adds a new frequently asked question (faq) entry to your aidbase account get chatbots retrieve a list of all chatbots linked to your aidbase account get faqs retrieve a complete list of frequently asked questions (faqs) linked to your aidbase account watch email priority triggers when the priority level of an existing email is updated watch email received triggers when aidbase receives a new incoming email message watch email sent triggers when aidbase sends out a new email message watch email status triggers when the status of a specific email (such as read, unread, replied, or archived) is updated watch new ticket triggers when a new support ticket is submitted in your system watch new ticket comment triggers whenever a new comment is posted on an existing support ticket watch ticket priority triggers when the priority level of an existing ticket is updated watch ticket status triggers whenever the status of an existing ticket is updated templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} aidbase resources you can have access to more resources related to this app on the following links https //community make com/search?q=aidbase https //www aidbase ai https //docs aidbase ai/apis/introduction/ https //www make com/en/integrations/aidbase