Business Operations and ERPs
Tookan
25 min
tookan is a delivery management platform that streamlines dispatch, tracking, and operations for businesses integrating tookan with make com enables automated workflows for order management, real time notifications, and seamless coordination between delivery and other business tools this is ai generated content based on official tookan documentation the content may still contain errors—please verify important information if you have questions on vendor documentation, contact https //jungleworks com/tookan/ directly requirements to use the tookan app in make, you must have an active tookan account and a generated api key, https //jungleworks com/tookan/ connect tookan and {{product name}} to get started, you must first create a connection between tookan and {{product name}} , allowing the two services to communicate you can connect using the following method api key api key instructions you need to generate or retrieve your api key from the tookan dashboard login to your tookan dashboard using your credentials navigate to the settings section in the dashboard go to the keys section within settings generate a new key or use an existing one as your api key create the connection in {{product name}} https //www make com/en/register , add the tookan module to your {{scenario singular lowercase}} , and click create a connection if you add a module with an instant tag, click create a webhook , then create a connection optional in the connection name field, enter a name for the connection enter the authentication credentials you copied from your tookan or follow the on screen instructions to create the connection for detailed information on connecting an application, see docid\ so88fm6pkt0g adkddfzz page tookan modules after connecting to the tookan app, you can choose from a list of available modules to build your {{scenario plural lowercase}} assign a task allows you to assign a new task or reassign an existing task to a specific agent assign an agent to a task assigns a specific agent to a selected task auto assign a task automatically assigns a selected unassigned or already assigned task to a specific user block/unlock an agent allows you to block or unblock a specific agent within your account cancel a task allows you to update the status of an existing task to a specified value create a customer adds a new customer profile to tookan using the details provided for the selected data source create a delivery task creates a new delivery assignment in tookan for scheduling and managing a specific order or package create a manager adds a new manager profile to tookan within the selected data source create a pickup task creates a new pickup assignment in tookan for collecting items from a specified location create a team creates a new team within tookan, assigning it to the selected data source you specify delete a customer permanently removes the selected customer record along with all related information from the system delete a manager permanently removes the selected manager object along with all related data from the system delete a task permanently removes the selected task and all related information from the system delete a team permanently removes the selected team and all related information from your account get a task retrieves detailed information about tasks assigned to a specific agent get a team fetches detailed information about a specific team from your tookan account get an agent's location retrieves detailed information about an agent's current location get an agent's profile retrieves detailed information about a specific agent's profile get an agent's stripe details retrieves detailed information about an agent's stripe account list agents retrieves a list of all agent records list agents near a customer returns a list of available agents located near customers list customers retrieves a list of all customer records list managers retrieves a list of all manager records from your account list tasks retrieves a list of all items included in an order list teams retrieves a list of all items belonging to a specific team list an agent's activity retrieves a detailed timeline of an agent's activities for a specific day list an agent's logs retrieves detailed activity logs for a specified agent list an agent's ratings retrieves the agent's overall rating along with customer provided reviews list an agent's tags retrieves a list of all tags assigned to agents make an api call executes a custom api request to the connected service using your authorized credentials send notification sends push notifications directly to agents who are currently logged in start a task this module allows you to update the status of an existing task to a specified value update a customer updates the details of an existing customer in your tookan account update a task allows you to manually change and update the current status of a specific task update a team updates the details of an existing team in your tookan account update an agent's tags updates the tags assigned to a specific agent templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} tookan resources you can have access to more resources related to this app on the following links https //jungleworks com/tookan/ https //help jungleworks com/knowledge base/tasks creation via api in tookan/ https //www make com/en/integrations/tookan