---
title: Gorgias
slug: Gorgias
docTags: 
createdAt: 2026-08-26T13:52:12.295Z
---

Gorgias is a helpdesk platform built for e-commerce businesses. With the **Gorgias **app in Make, you can manage tickets, ticket messages, and customers in your Gorgias account.

# Requirements

To use the **Gorgias **app in Make, you must have a paid [Gorgias account](https://www.gorgias.com/). For subscription information, refer to the [Gorgia's pricing page](https://www.gorgias.com/pricing).

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By default, Make uses its own credentials to connect to Gorgias, so you can create a connection with one click. If you'd rather use your own Gorgias OAuth app, you can enter your client credentials in **Advanced settings**.
:::

# Connect Gorgias and Make

To get started, you must first create a connection between Gorgias and Make, allowing the two services to communicate.

To create the connection:

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Log in to your Make account, add a Gorgias module to your scenario, and click **Create a connection**.
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In the **Connection name** field, enter a name for the connection.
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Optional: If you want to use your own Gorgias OAuth app instead of Make's default credentials, toggle on **Advanced settings** and enter: 

- **Subdomain**: Your Gorgias subdomain. To find it, go to **Your profile** > **REST API** in Gorgias. If your workspace URL is `https://example.gorgias.com`, your subdomain is `example`.
- **Client ID** and **Client Secret**: The credentials from your Gorgias OAuth app. For more information on how to obtain your client credentials, refer to Gorgias' [developer documentation](https://developers.gorgias.com/). If requested, use the following redirect URI: `https://www.integromat.com/oauth/cb/gorgias`
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Click **Save**.
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Confirm access to your Gorgias account in the window that opens.
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You've successfully created the connection and can now use the Gorgias app in your scenarios. If you want to make changes to your connection in the future, follow the steps in [Connect an application](https://help.make.com/connect-an-application#tN2pJ).

# Gorgias modules

After connecting to the **Gorgias **app, you can use the following types of modules to build your scenarios.

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**Triggers**

- Watch events 
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**Tickets**

- Search tickets
- Get a ticket 
- Create a ticket 
- Update a ticket
- Close a ticket 
- Add a tag to a ticket 
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**Ticket Messages**

- Create a ticket message 
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**Customers**

- Search customers 
- Get a customer 
- Create a customer 
- Update a customer 
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**Other**

- Make an API call 
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# Templates

You can look for Gorgias templates in [Make's template gallery](https://www.make.com/en/templates), where you'll find thousands of pre-created scenarios.

# Gorgias resources

- [Gorgias API documentation](https://developers.gorgias.com/reference/introduction)
- [Gorgias Help Center](https://docs.gorgias.com/)