Gorgias

gorgias is a helpdesk platform built for e commerce businesses with the gorgias app in make, you can manage tickets, ticket messages, and customers in your gorgias account requirements to use the gorgias app in make, you must have a paid gorgias account https //www gorgias com/ for subscription information, refer to the gorgia's pricing page https //www gorgias com/pricing by default, make uses its own credentials to connect to gorgias, so you can create a connection with one click if you'd rather use your own gorgias oauth app, you can enter your client credentials in advanced settings connect gorgias and make to get started, you must first create a connection between gorgias and make, allowing the two services to communicate to create the connection log in to your make account, add a gorgias module to your scenario, and click create a connection in the connection name field, enter a name for the connection optional if you want to use your own gorgias oauth app instead of make's default credentials, toggle on advanced settings and enter subdomain your gorgias subdomain to find it, go to your profile > rest api in gorgias if your workspace url is https //example gorgias com , your subdomain is example client id and client secret the credentials from your gorgias oauth app for more information on how to obtain your client credentials, refer to gorgias' developer documentation https //developers gorgias com/ if requested, use the following redirect uri https //www integromat com/oauth/cb/gorgias click save confirm access to your gorgias account in the window that opens you've successfully created the connection and can now use the gorgias app in your scenarios if you want to make changes to your connection in the future, follow the steps in connect an application https //help make com/connect an application#tn2pj gorgias modules after connecting to the gorgias app, you can use the following types of modules to build your scenarios triggers watch events tickets search tickets get a ticket create a ticket update a ticket close a ticket add a tag to a ticket ticket messages create a ticket message customers search customers get a customer create a customer update a customer other make an api call templates you can look for gorgias templates in make's template gallery https //www make com/en/templates , where you'll find thousands of pre created scenarios gorgias resources gorgias api documentation https //developers gorgias com/reference/introduction gorgias help center https //docs gorgias com/