IT and Development
Pingmee
11 min
pingmee is a customer communication platform that enables businesses to manage and automate interactions via whatsapp, sms, and other channels integrating with make com streamlines workflows, enhances customer engagement, and automates messaging tasks across multiple platforms limited documentation we currently can't provide complete documentation for pingmee because there isn't enough publicly available information about this app our ai powered documentation system relies on comprehensive data from pingmee and public sources to create detailed guides pingmee modules y ou can choose from a list of available modules to build your {{scenario plural lowercase}} assign agents to conversation assigns a specific agent to handle a conversation assign a tag to a conversation adds a specific tag to a conversation to help you organize and categorize it more easily create customer adds a new customer to your account create tag adds a new tag to a conversation, helping you organize and categorize your chats more easily delete a tag removes a specific tag from a conversation get agents retrieves a list of all available agents in your account get tags fetches a complete list of all conversation tags available on the platform get a tag retrieves details about a specific conversation tag send a template sends a pre designed whatsapp message template to any recipient you choose set a status updates the status of a conversation, such as marking it as open, closed, or pending set an answer mode sets how the conversation responds by choosing a specific answer mode update a customer updates the information for an existing customer, such as their name, contact details, or address watch new conversation triggers whenever a new conversation starts, so you can take action right when someone begins chatting watch new messages triggers whenever a new message is received and processed templates you can look for more templates in https //www make com/en/templates , where you'll find thousands of pre created {{scenario plural lowercase}} pingmee resources you can have access to more resources related to this app on the following links https //pingmee co il https //docs pingmee co il https //www make com/en/integrations/pingmee help us improve this documentation have experience with pingmee? we'd love to hear from you if you have insights, use cases, or technical details that could help other users, please consider using the feedback widget at the bottom of the page sharing your knowledge in the https //community make com your feedback helps us create better documentation for everyone